BIKES | GEAR | CLOTHING | ACCESSORIES facebook | youtube | newsletter   
 
 
 
 

Policies and Shipping

100% SATISFACTION GUARANTEE

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

SHIPPING (Continental U.S.)


We offer Free Shipping on orders over $50 shipped within the contiguous United States

Four shipping options are offered for merchandise delivery:

All Orders are subject to a $3.50 handling fee. This fee does not apply to In-Store Pickup items.

Order Amount Standard Shipping2 Day (weekdays)1 Day (weekdays)Store Pickup*
Up to $50.00 $7.99 $19.99 $34.99 FREE
$50.01-$100.00 FREE $21.99 $35.99 FREE
$100.01-$150.00 FREE $23.99 $37.99 FREE
$150.01 and over FREE $25.99 $39.99 FREE

Exclusions:

  • Offer valid on all orders with a subtotal of $50 or greater
  • Offer limited to standard shipping to United States addresses in the contiguous United States only (This does not include Hawaii and Alaska)
  • Offer excludes over-sized items such as car racks, trailers and trainers
  • Offer limited to in-stock items, is nontransferable and is not redeemable for cash 

Note: Orders usually ship within one business day of being placed. Next-day (overnight) orders are usually delivered by the end of the following day.

Please note that some items may be subject to additional shipping and handling charges because of size or weight. These items will recieve a discount on the normal shipping rates if the order is $40 or greater.

Sorry, but we do not ship outside of the Continental U.S.

IN-STORE PICKUP

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

RETURNS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.

All returns/exchanges must be brand new and accompanied with all original packaging, paperwork and receipt. The refund will be issued in the same form as the original payment.

Exceptions: For credit/debit card returns, the exact credit card must be present. Cash, check, or debit purchases over $250 will be refunded in the form of a mailed check within 10 business days of the return.

Bicycles

For returns or exchanges the bicycle must be in brand new condition, subject to managers approval.

Exceptions; Special order items are subject to a 25% restocking fee

 

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

 
Estero

8001 Plaza Del Lago Dr
Ste 101
Estero, FL 33928
Coconut Point Mall

239-390-9909
Naples

9051 Tamiami Trail North
Ste 99 

Naples FL 34108
Across from Whole Foods

239-591-8735
Ft Lauderdale

1621 E. Sunrise Blvd
Fort Lauderdale, FL 33304

954-527-9099
Sunrise

113 NW 136th Ave
Sunrise, FL 33325
 

954-851-0511
Fort Myers

8291 Dani Dr
Ste 105
Fort Myers, FL 33966
Colonial Corners

239-931-6690
Cape Coral

900 SW Pine Island Road
Unit 111
Cape Coral, FL 33991
COMING SOON

-------
Boynton Beach

800 N Congress Ave
Unit #1A
Boynton Beach, FL 33426
NOW OPEN!

561-733-8300
 
Popular Links
Company Links
What's The Word
 Mumbo Jumbo
We are bike shops in South Florida. We sell Trek road bikes, triathlon bikes, mountain bikes, hybrids, comfort bikes, cruisers, kids bikes, and clothing and accessories from Garmin, Shimano, Bontrager, Gore, GU, Pearl Izumi, Zoot, Skratch Labs, Enve, and more. Trek Bike Shop has a full service repair shop taking care of all makes and models of bicycles. We offer professional fitting services, group rides, and popular rentals that cater to any cyclist visiting Florida and needing a bike to ride. We are in Estero, Naples, Fort Myers, Sunrise, Fort Lauderdale, and Cape Coral. We are near Bonita Springs, Marco Island, Weston, Pembrooke Pines, and Plantation. Shop Trek Bicycle Store's in Florida for the best selection of Trek, Bontrager, and more. 2014 Trek Bicycle Models. Madone, Domane, 1.5 C, 7.1 FX, Shift, Fuel EX 29, Remedy 29, Shift 1, Pure S. Get FREE Shipping with orders over $50 or shop online and pick up in the store. New Trek Care Plus Bicycle Coverage Plan. Wear and Tear Coverage, Accidental Damage Coverage, Extended Trek Care Coverage. Trek Bicycle Store of Fort Myers and Boynton Beach now open! Trek Bicycle Store of Cape Coral coming soon.

All Graphics, Site Design, & Content © Trek Bicycle Stores of Estero, Naples, Ft Lauderdale, Sunrise, Fort Myers 2008-2014. All Rights Reserved.